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Why does patient safety matter in the Emergency room?

Course Content
Why Patient safety Matters in the Emergency Room
Reinforce urgency with local context (e.g., Ridge Hospital incident in the media) to connect emotionally. Fast-paced, high-risk environment → errors can be fatal. African EDs face staff shortages, overcrowding, and limited resources.
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Common Patient Safety Risk in the ED
Workplace violence affects staff safety. The lesson shows where things go wrong most often so staff can recognize red flags early.
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WHO Patient safety Goals for Emergency Care and the Swiss cheese model of safety.
These are the safety goals by the WHO recommendation. The Swiss Cheese model is a simple explanation - No one mistake causes harm. It's usually a chain of small failures. Staff must act as barriers, not holes.
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Patient Safety Essentials
These are the non-negotiable basics every Emergency Department team member must master.
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Team work & communication at the ED
Strong communication saves lives and reduces conflict, especially in high-pressure ED Situations. Remind staff that a safe, protected team can provide safer patient care.
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Tools and checklist
Printable Patient Safety checklist
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Patient safety Essentials in the Emergency Department.

  • Emergency departments are high-risk environments. Risk assessment is essential in all hospitals. 
  • Overcrowding, delays, and limited resources increase risks.
  • Ghana case example: Ridge Hospital incident raised national concerns. This Concern can be found in most places in Africa. 
  • Safe Hospital = Safe patient + Safe Staff.