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Patient safety Essentials in the Emergency Department.

Patient safety Essentials in the Emergency Department.

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About Course

This course introduces frontline health professionals to the core principles of patient safety in the Emergency Department (ED). Using real-world lessons from Africa’s healthcare system, including the Ridge Hospital case, the course emphasizes practical tools and strategies to prevent harm, improve communication, and strengthen teamwork. Participants will explore safety culture, human factors, effective handover practices, and error prevention methods.

By the end of the session, participants will be able to:

  • Recognise the key patient safety risks in ED settings.
  • Apply evidence-based safety protocols and checklists to daily practice.
  • Improve communication and teamwork across multidisciplinary teams.
  • Promote a culture of safety that protects both patients and healthcare workers.

Target Audience: Emergency physicians, nurses, midwives, physician assistants, and allied health professionals working in acute and emergency care settings.

Duration: 2–3 hours (interactive workshop with case scenarios, group discussion, and practical exercises.

Teaching Methods: Short lectures, case-based

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What Will You Learn?

  • By the end of the session, participants will be able to:
  • Recognise the key patient safety risks in ED settings.
  • Apply evidence-based safety protocols and checklists to daily practice.
  • Improve communication and teamwork across multidisciplinary teams.
  • Promote a culture of safety that protects both patients and healthcare workers.

Course Content

Why Patient safety Matters in the Emergency Room
Reinforce urgency with local context (e.g., Ridge Hospital incident in the media) to connect emotionally. Fast-paced, high-risk environment → errors can be fatal. African EDs face staff shortages, overcrowding, and limited resources.

Common Patient Safety Risk in the ED
Workplace violence affects staff safety. The lesson shows where things go wrong most often so staff can recognize red flags early.

WHO Patient safety Goals for Emergency Care and the Swiss cheese model of safety.
These are the safety goals by the WHO recommendation. The Swiss Cheese model is a simple explanation - No one mistake causes harm. It's usually a chain of small failures. Staff must act as barriers, not holes.

Patient Safety Essentials
These are the non-negotiable basics every Emergency Department team member must master.

Team work & communication at the ED
Strong communication saves lives and reduces conflict, especially in high-pressure ED Situations. Remind staff that a safe, protected team can provide safer patient care.

Tools and checklist
Printable Patient Safety checklist

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